Privacy Policy

Effective Date: 8 February 2025.

1. INTRODUCTION

Meridian Learning (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website (meridianlearning.au) and services. This policy complies with Australian privacy laws and regulations.

2. INFORMATION WE COLLECT

We may collect the following types of personal information:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely via third-party payment processors)
• Purchase history
• IP address and browsing activity on our website
• Any other information you provide to us voluntarily

3. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

• Processing and fulfilling orders
• Providing customer support
• Sending order confirmations and updates
• Improving our website and services
• Sending marketing communications (if you have opted in)
• Complying with legal obligations

4. HOW WE SHARE YOUR INFORMATION

We do not sell or rent your personal information. However, we may share your information with:

• Service providers assisting with payment processing, shipping, and website operations
• Legal authorities if required by law or to protect our rights
• Marketing and analytics tools to improve our services (e.g., Google Analytics)

5. DATA SECURITY

We take reasonable precautions to protect your information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. We recommend using strong passwords and taking necessary precautions to protect your personal information.

6. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to enhance user experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings. Some third-party tools we use (such as Google Analytics) may also collect data through cookies.

7. THIRD-PARTY LINKS & EMBEDDED CONTENT

Our website may contain links to third-party websites and embedded content (such as videos, images, and articles). These third-party websites may collect data about you and track your interaction with their content. We encourage you to review their privacy policies before interacting with them.

8. YOUR RIGHTS & CHOICES

You have the right to:

• Access, update, or delete your personal information
• Opt out of marketing emails at any time
• Request details on how we process your data

To exercise these rights, please contact us at poppi@meridianlearning.au.

9. DATA RETENTION

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including legal and tax requirements. If you request deletion of your data, we will comply unless retention is legally required.

10. COMPLIANCE WITH AUSTRALIAN PRIVACY LAWS

We comply with Australian privacy regulations, including the Privacy Act 1988 and the Australian Privacy Principles (APPs). If you believe we have mishandled your personal data, you may contact the Office of the Australian Information Commissioner (OAIC) to file a complaint.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

12. CONTACT US

For any privacy-related inquiries, please contact us.